Frequently Asked Questions

Our call center is open Monday to Friday from 9:00am to 6:00pm EST.

You can reach our call center by completing a web form and someone from our team will reach back out to you.

We offer consulting  and customer support, technical support, and sales services for various industries.

Virtual World Solutions Academy is the workforce development and community education division of Virtual World Solutions, Inc. Our Academy provides workforce readiness, life skills, professional development, and reentry support to help individuals prepare for employment, build confidence, and move toward greater economic independence. 

Our programs serve high school students, adults preparing to enter or reenter the workforce, and individuals seeking personal development and employment readiness support. Some programs are designed for specific age groups or populations. 

Yes. our programs are offered virtually through community partnerships, depending on the program and scheduled cohort. 

VWS Academy offers three primary programs:

• Future Ready: A workforce readiness program for high school juniors and seniors that helps students develop professional skills, confidence, workplace awareness, and preparation for future employment.
• Workforce to Work: A four-week program for adults focused on preparing for employment, developing workplace skills, strengthening professional communication, and understanding employer expectations.
• Reentry Workforce Readiness: A 12-week program supporting individuals navigating reentry as they work toward personal growth, employment readiness, and successful reintegration into their communities..

Participants may develop skills in professional communication, workplace expectations, goal setting, time management, accountability, confidence, problem-solving, resume preparation, interview readiness, and identifying employment opportunities.

Specific topics vary by program. 

No. Completing a program does not guarantee employment. Our goal is to help participants strengthen their readiness, develop practical skills, and identify appropriate pathways toward employment. 

Program fees, depend on the program and funding arrangements. Some cohorts may be offered through community partnerships or sponsorships. Contact VWS Academy for information about current program availability and costs. 

Potentially, yes. Participants who complete a VWS Academy program may explore opportunities to work with Virtual World Solutions, Inc., depending on available opportunities and their qualifications.

Completion of workforce readiness training does not automatically qualify a participant for a position or contract. Individuals must meet the requirements of the specific opportunity and complete any required application, screening, onboarding, and platform-specific training. 

 Workforce readiness training prepares participants with foundational skills for employment. Customer service platform opportunities are separate and subject to availability, eligibility requirements, selection, and the training required by the platform or client being serviced.

The program is designed for individuals navigating reentry who want to strengthen their personal foundation, build life and workplace skills, address employment barriers, and prepare for their next chapter. 

 The program focuses on life skills, personal development, accountability, resilience, goal setting, workplace readiness, and preparing for employment opportunities across different industries. Customer service work may be one possible pathway, but it is not the only employment option.

Yes, participants may explore available opportunities with VWS when appropriate. Consideration depends on the individual's qualifications, the requirements of the specific opportunity, and available openings. Participation in the reentry program does not guarantee a job or contract. 

For information about Academy programs, upcoming cohorts, workforce readiness opportunities, or community partnerships, contact:

Virtual World Solutions, Inc. — VWS Academy

Phone: 888-250-2320, Extension 4